Dylan Mak

Systems Engineer

dylankenzomak@outlook.com
http://www.kenzomak.com
Brooklyn, NY

Summary

Windows systems engineer with a strong background in PowerShell scripting, comprehensive systems management and monitoring.

History of implementing complex projects and boosting performance by building mission-critical access and security solutions from scratch.

Excellent technical engineer with a passion for planning projects that incorporate new technology.

Skills

Operating Systems: Windows Server 2008-2022; Windows 7/8/10; Mac OS 10.15/11/12
Software: Vmware Vcenter; Vmware Horizon; HCL BigFix; Zenoss Monitoring
SAAS: Azure AD; Office 365; CyberArk Identity; Duo; Mimecast
Scripting: PowerShell

Personal Projects

Cloud Resume Challenge

www.kenzomak.com

Dec 2022

Created a serverless S3 hosted static website, with a CICD pipeline running in AWS CodePipeline, as well as an AWS REST API for keeping track of site views

Technologies Utilized: AWS S3, Route53, Certificates Manager, CloudFront, API Gateway, Lambda, DynamoDB, CloudFormation, Github, Python (Boto3), HTML, CSS, JavaScript

Work Experience

Amazon New York, NY

Windows Systems Engineer

Jun 2022 Present

Work with an international team of engineers to provide 24/7 support to Amazon’s video surveillance systems, including the management, deployment, and configuration of 1500+ Windows servers, developing PowerShell scripts for Local IT Engineers, and assisting Loss Prevention with scalable solutions to complex projects.

Reduce 30% of server storage use by deploying and enforcing custom camera settings across the entire fleet through PowerShell and AWS Systems Manager.

Created and deployed PowerShell scripts to enable Bosch Metadata recording across camera fleet for increased surveillance analytics

Designed and created a monitoring system to detect hardware failures within the fleet, which allowed for pro-active hardware replacements and reduced server downtime

OTC Markets Group New York, NY

AVP, Windows Systems Engineer

Jan 2021 May 2021

Work on a 3-person team to provide comprehensive Windows systems administration for a team of up to 200 employees, including configuring, deploying, and managing Cloud-based SaaS products, executing software and security upgrades, streamlining manual processes, scouting IT products, and offering high-level tech support.

Improved company security posture by deploying an Enterprise Password Management solution to save company passwords securely .

Boost uptime and provide redundancy by migrating various company applications to LDAP/LDAPS VIPs

Reduce 90% of labor time by automating network checks on Windows servers through PowerShell scripts

Fully automate the imaging process of new Windows computers through PowerShell Scripts and MDT

Streamline the certificate generation process by developing a self-service PowerShell script for other teams

Present Proof of Concept to CEO and worked with AV vendor to deploy the Microsoft Teams Room Systems for a hybrid work environment for up to 200 employees

Create and deploy PowerShell startup scripts to automate the WinRM configuration for Zenoss platform

Save 8 labor hours per month by writing a PowerShell script to automate the maintenance and patching of VMWare Horizon environment

OTC Markets Group New York, NY

Associate, Windows Systems Engineer

Jan 2019 Jan 2021

Worked with manager to automate processes, upgrade systems and implement new systems administration tools to protect and simplify IT environments.

Improved the firm’s WFH experience by leading the migration of a legacy ShoreTel phone system to Microsoft Teams, which received positive feedback from key stakeholders .

Facilitated remote work for up to 200 employees by deploying the Idaptive App Gateway

Created PowerShell scripts to automate the creation of new user accounts in Active Directory

Expedited user access by migrating relevant web applications into CyberArk Identity/Idaptive SSO

Implemented Mimecast security policies to reduce malicious emails from reaching end users

Automated the upgrade deployment of Mac OS High Sierra on company-wide Mac fleet

Education

Bernard M. Baruch College

Bachelors of Business Administration, Computer Information Systems, 2019